Airline Trends 2014
airline travel could on the edge of a board his passenger experience transformation. While it looks like progress in a manner in which some global realities will continue to convey a sense of fear for the flying public. In this issue of Indonesia Expat , we take a look at how the aviation industry evolved -. And the rickety global aviation climate coping
personalization and crew authorization
Lately, the major carriers have begun to realize the value of the personalization of the passenger experience. The likes of Delta, Emirates, British Airways, Iberia, KLM and Alaska have already armed its flight attendants with tablets and other handheld devices to ensure that they informed of passenger preferences and to push well appointed additional sales. Mobile is transforming the way airlines are dealing with their passengers. Expect embrace a number of other airlines tablets to see employees to strengthen and provide a more personalized service to their customers in the next 12 months.
IFE spread on short- and medium-haul flights was
Traditionally, in-flight entertainment (IFE), but has the domain of long-distance travel with the growth of in-flight connectivity and wireless portable infotainment laid the basis for a revolution in this area. Some airlines already offer wireless IFE; Qantas offers travelers iPads on its 767s, Lufthansa will adopt a new IFE solution next summer, Finnair Samsung Tab planning to introduce charging 3 tablets with content for rent, and Southwest has added an iPad library service on shorter flights. Expect to evaluate more airlines and take advantage of this evolvingtrend see.
Higher onboard broadband
With JetBlue offer a high-speed satellite connection service for free, until June 2014 this could be a catalyst for an industry-wide improvement of onboard connectivity.The industry knows that Wi-Fia viable long-term proposition, to make the flight, it is investing in both the speed and capacity of the service in increasing. JetBlue claims its service eight times faster than any competition and healthy numbers of positive reviews on social media confirm this. In the final months of 2013 some remarkable progress took place. Such a milestone was successful Inmarsat the first of its global Xpress satellite launches in December to announce the company is an important milestone in delivering the world's first globally available, high-speed mobile broadband service. be expected with full global coverage, to be achieved by the end of 2014, and JetBlue indicative value, the airline with the best in flight connectivity is certainly a remarkable buying point for passengers for more, better quality in flight broadband this search to be the year.
Slimline seats
lean aircraft seat a relatively new phenomenon, but a number of airlines, especially in the US, have already decided to install it on their new aircraft. Although airlines will tell the slight reduction in the pitch to make no difference to passenger comfort, directors passenger experience has to pay exactly what passengers actually say about the changes, because if they find (space savings elsewhere, such as smaller trays) a difference do, they may also, by their business show their displeasure elsewhere.
do-it-yourself baggage tag
to be able to print and put it to your own bag tags at home, eliminating an additional step at the airport, is now available, and the international airline trade group (IATA) is pushing for a broad acceptance. Already experimented with a number of airlines, there are still concerns in the US about the baggage security.
self-check-in continues to expand
The express check-in system at airports is proving very popular. Security checks are still needed, and the service is still seen as a work in progress, but it is a part of the flying experience that supports both the passenger and the airline by less queues and more streamlined processing of passengers.
We have more fees to pay
fees to increase in 2014 will continue, especially as airlines more products rollout is that consumers pay to be prepared could. But airlines could hit a wall with virtually tariff hikes. Increased competition from low-wage airlines is likely to help the brakes, to sit down on price gouging
One possibility, the passenger in the first place
The challenges, the airline industry is -. to make fighting a real profit - are well documented and, of course, to find a remedy to this is among priorities boardroom. But continue to increase sales and start looking for pedantic ways could get more at the expense of the passenger to the rear; $ 5.00 to rent a pad sends the message, the airline squeezes the passenger tightly. If the industry suck in every imaginable way, the passengers first and not look puts cash from purses, public opinion is no doubt a more favorable view of the industry.
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